Privacy notice

Last updated:

This Privacy Notice applies to the processing of personal information by Open Standard LLC (“Open Standard,” “we,” “us,” or “our”) including on our website available at www.joinopenstandard.com and our other online or offline offerings that link to, or are otherwise subject to, this Privacy Notice (collectively, the “Services”).

Disclosure Regarding the California Consumer Privacy Act (Notice at Collection). For information on our processing of personal information that is subject to the California Consumer Privacy Act (“CCPA”), please see Annex A – Supplemental CCPA Privacy Notice.

Disclosure Regarding Blockchain Data. Open Standard receives Blockchain Data from its partners. Blockchain Data includes information recorded on a public blockchain network in connection with a transaction, such as public wallet addresses, transaction histories, token balances, amounts and timestamps. Blockchain Data does not identify any particular individual.

  1. Updates to this Privacy Notice
  2. Personal information we collect
  3. How we use personal information
  4. How we share personal information
  5. Your privacy choices and rights
  6. Retention of personal information
  7. Children’s personal information
  8. Contact us

Annex A – Supplemental CCPA Privacy Notice

1. Updates to this Privacy Notice

We may update this Privacy Notice from time to time at our sole discretion. If we do, we’ll let you know by posting the updated Privacy Notice on our website, and we may also send other communications.

2. Personal information we collect

We collect personal information that you provide to us, personal information we collect automatically when you use the Services, and personal information from third-party sources, as described below.

Personal Information You Provide to Us Directly

We may collect personal information that you provide to us.

  • Account Information. We may collect personal information in connection with the creation or administration of your business account. This may include personal information, which may include your name, email address, phone number, job title, company name, and other information you store with your account.
  • Your Communications with Us. We, and our service providers, may collect the information you communicate to us, such as through email or our web chat tool.
  • Business Development and Network Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities and network partnerships.
  • Job Applications. If you apply for a job with us, we will collect any personal information you provide in connection with your application, such as your contact information and resume or CV.

Personal Information Collected Automatically

We may collect personal information automatically when you use the Services.

  • Device Information. We may collect personal information about your device, such as your Internet protocol (IP) address, user settings, cookie identifiers, other unique identifiers, browser or device information, Internet service provider, and location information (including, as applicable, an approximate location derived from the IP address and precise geo-location information).

  • Usage Information. We may collect personal information about your use of the Services, such as the pages that you visit, items that you search for, the types of content you interact with, information about the links you click, the frequency and duration of your activities, and other information about how you use the Services.

  • Cookie Notice (and Other Technologies). We, as well as third parties, may use cookies, pixel tags, and other technologies (“Technologies”) to automatically collect personal information through your use of the Services.

    • Cookies. Cookies are small text files stored in device browsers.
    • Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in the Services that collects personal information about use of or engagement with the Services. The use of a pixel tag allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We may also include web beacons in emails to understand whether messages have been opened, acted on, or forwarded.

    See “Your Privacy Choices and Rights” below to understand your choices regarding these Technologies.

Personal Information Collected from Third Parties

We may collect personal information about you from third parties. For example, if you access the Services using a third-party website, application, service, products, or technology (each a “Third-Party Service”), we may collect personal information about you from that Third-Party Service that you have made available via your privacy settings. In addition, users of the Services may upload or otherwise provide personal information about others.

3. How we use personal information

We use personal information for a variety of business purposes, including to provide the Services, for administrative purposes, and to provide you with marketing materials, as described below.

Provide the Services

We use personal information to provide the Services, such as:

  • Providing access to certain areas, functionalities, and features of the Services;
  • Communicating with you;
  • Answering requests; and
  • Sharing personal information with third parties as needed to provide the Services.

Improve the Services and Develop New Products and Services

We use personal information to improve the Services and to develop new products and services.

Operate Our Business

We use personal information to operate our business, such as:

  • Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
  • Carrying out analytics;
  • Creating de-identified and/or aggregated information. If we create or receive de-identified information, we will not attempt to reidentify such information unless doing so is permitted by, or we are required to do so to comply with, applicable laws;
  • Enforcing our agreements and policies; and
  • Carrying out activities that are required to comply with our legal obligations.

Marketing

We may use personal information in connection with our marketing activities including to tailor and provide you with marketing communications, promotions, and offers that may interest you.

With Your Consent or Direction

We may use personal information: (i) for other purposes that are clearly disclosed to you at the time you provide the personal information, (ii) with your consent, or (iii) as otherwise directed by you.

4. How we share personal information

We share personal information with third parties for a variety of business purposes, including to provide the Services, to protect us or others, or in connection with a major business transaction such as a merger, sale, or asset transfer, as described below.

Disclosures to Provide the Services

We may share any of the personal information we collect with the categories of third parties described below.

  • Network Partners. While network partners may process identifiable end-user cryptocurrency data on their own platforms, Open Standard does not collect, store, or have access to such end-user personal data. In limited exceptional circumstances, Open Standard may request end user personal data from network partners to investigate suspected prohibited geographies or use cases, illegal activity, fraud, respond to valid legal process or law enforcement requests, or verify the authenticity of partner requests. Such requests are made only when necessary and are subject to appropriate safeguards.

  • Depending on how you interact with the Services and the transactions you undertake, Blockchain Data may be disclosed to or broadcast via public blockchain networks where they may be publicly accessible. Due to the way these networks are structured and operated, records cannot be altered or removed once they have been recorded.

  • Service Providers. We may share personal information with service providers that assist us with the provision of the Services. This includes service providers that provide us with hosting services, customer service, analytics, IT support, and related services.

  • Other Users You Share or Interact With. The Services may allow Open Standard users to share personal information or interact with other users of the Services.

  • Third-Party Services You Share or Interact With. The Services may link to or allow you to interface with, interact with, share information with, direct us to share information with, access, and/or use a Third-Party Service.

    Any personal information shared with a Third-Party Service will be subject to the Third-Party Service’s privacy policy. We are not responsible for the processing of personal information by Third-Party Services.

  • Affiliates. We may share your personal information with our corporate affiliates.

Disclosures to Protect Us or Others

We may share your personal information and related information with external parties if we, in good faith, believe doing so is required or appropriate to comply with law enforcement requests, national security requests, or other government requests; comply with legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual unauthorized or illegal activity.

Disclosure in the Event of Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, purchase or sale of assets, transition of service to another provider, or other similar corporate transaction, your personal information may be shared, sold, or transferred as part of such a transaction.

5. Your privacy choices and rights

Your Privacy Choices. The privacy choices you may have about your personal information are described below.

  • Email Communications. If you receive an unwanted email from us, you can use the unsubscribe functionality found at the bottom of the email to opt out of receiving future emails. Note that you will not be able to opt out of certain communications (e.g., communications regarding the Services or updates to this Privacy Notice).

  • Text Messages. If you receive an unwanted text message from us, you may opt out of receiving future text messages from us by following the instructions in the text message you have received from us or by otherwise contacting us as set forth in “Contact Us” below.

  • Cookies. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, the Services may not work properly.

    Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt out of certain tracking on some mobile applications by following the instructions for Android, iOS, and other mobile operating systems.

    The online advertising industry also provides mechanisms that may allow you to opt out of receiving targeted ads from organizations that participate in self-regulatory programs. To learn more, visit the Network Advertising Initiative and the Digital Advertising Alliance.

    Please note you must separately opt out in each browser and on each device.

Your Privacy Rights. In accordance with applicable law, you may have the right to:

  • Request Access to or Portability of Your Personal Information;
  • Request Correction of Your Personal Information;
  • Request Deletion of Your Personal Information;
  • Request Restriction of or Object to Our Processing of Your Personal Information; and
  • Request to Opt Out of Certain Processing Activities, including, as applicable, if we process your personal information for “targeted advertising” (as “targeted advertising” is defined by applicable privacy laws), if we “sell” your personal information (as “sell” is defined by applicable privacy laws), or if we engage in “profiling” in furtherance of certain “decisions that produce legal or similarly significant effects” concerning you (as such terms are defined by applicable privacy laws).

If you would like to exercise any of these rights, please contact us as set forth in “Contact Us” below.

We will process such requests in accordance with applicable laws.

Only you, or someone legally authorized to act on your behalf in certain jurisdictions, may make a request to exercise the rights listed above regarding your personal information. If your personal information is subject to a law that allows an authorized agent to act on your behalf in exercising your privacy rights and you wish to designate an authorized agent, please provide written authorization signed by you and your designated agent using the information found in “Contact Us” below and ask us for additional instructions.

To protect your privacy, we will take steps to verify your identity before fulfilling requests submitted under applicable privacy laws. These steps may involve asking you to provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or an authorized representative. Examples of our verification process may include asking you to confirm the email address we have associated with you.

Some laws may allow you to appeal our decision if we decline to process your request. If applicable laws grant you an appeal right, and you would like to appeal our decision with respect to your request, you may do so by informing us of this and providing us with information supporting your appeal.

6. Retention of personal information

We store the personal information we collect as described in this Privacy Notice for the duration of your partnership or business relationship with us, plus a reasonable wind-down period, or as long as necessary to fulfill the purpose(s) for which it was collected, or as long as necessary to pursue our business purposes.

To determine the appropriate retention period for personal information, we may consider applicable legal requirements; the amount, nature, and sensitivity of the personal information; certain risk factors; the purposes for which we process your personal information; and whether we can achieve those purposes through other means.

7. Children’s personal information

The Services are not directed to children under 16, and we do not knowingly collect personal information from children.

If you are a parent or guardian and believe that your child has uploaded personal information to the Services in violation of applicable law, you may contact us as described in “Contact Us” below.

8. Contact us

Open Standard LLC is the controller of the personal information we process under this Privacy Notice.

If you have any questions about our privacy practices or this Privacy Notice, or to exercise your rights as detailed in this Privacy Notice, please contact us at: privacy@joinopenstandard.com

Annex A – Supplemental CCPA Privacy Notice

This Supplemental CCPA Privacy Notice supplements our Privacy Notice and applies only to our processing of personal information that is subject to the CCPA.

Notice at Collection

At or before the time of collection, California residents have a right to receive notice of our privacy practices. California residents can find this information below.

  • Personal Information Collected. See the section of this Supplemental CCPA Privacy Notice titled “Overview of Personal Information Collected, Disclosed, Sold, and/or Shared” for a list of personal information that may be collected. If we have previously collected personal information in the past 12 months, we may collect that personal information from you.
  • Uses of Personal Information. See the section of this Supplemental CCPA Privacy Notice titled “Uses of Personal Information” for a list of the purposes for which we use personal information.
  • Is Personal Information “Sold” or “Shared” for “Cross-Context Behavioral Advertising”? No. Open Standard does not sell personal information or share personal information for cross-context behavioral advertising.
  • How Long Is Personal Information Retained? We retain personal information for the duration of the partnership or business relationship, plus a reasonable wind-down period. To determine the appropriate retention period, we may consider applicable legal requirements; the amount, nature, and sensitivity of the personal information; certain risk factors; the purposes for which we process your personal information; and whether we can achieve those purposes through other means.
  • Additional Information. For more information on our privacy practices, please review this Supplemental CCPA Privacy Notice and our Privacy Notice. Importantly, the section of our Privacy Notice titled “Your Privacy Choices and Rights” includes important details about how you can exercise some of the rights that you have under the CCPA.

Categories of Sources from Which Personal Information Is Collected

We collect personal information that you provide to us, personal information we collect automatically when you use the Services, and personal information from third-party sources.

Overview of Personal Information Collected, Disclosed, Sold, and/or Shared

The CCPA provides California residents with the right to know what categories of personal information Open Standard has collected about them, whether Open Standard disclosed that personal information for a business purpose (e.g., to a service provider), whether Open Standard “sold” that personal information, and whether Open Standard “shared” that personal information for “cross-context behavioral advertising” in the preceding 12 months. California residents can find this information below:

Category of Personal Information Collected by Open StandardCategory of Third Parties to Whom Personal Information Is Disclosed for a Business PurposeCategory of Third Parties to Whom Personal Information Is Sold and/or Shared
IdentifiersService providersN/A
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))Service providersN/A
Protected classification characteristics under California or federal lawN/AN/A
Commercial informationService providersN/A
Biometric informationN/AN/A
Internet or other electronic network activityService providersN/A
Geolocation dataService providersN/A
Sensory dataN/AN/A
Professional or employment-related informationService providersN/A
Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g, 34 C.F.R. Part 99))N/AN/A
Inferences drawn from other personal information to create a profile about a consumerN/AN/A
Personal information that reveals a consumer’s social security, driver’s license, state identification card, or passport numberN/AN/A
Personal information that reveals a consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an accountN/AN/A
Personal information that reveals a consumer’s precise geolocationN/AN/A
Personal information that reveals a consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membershipN/AN/A
Personal information that reveals the contents of a consumer’s mail, email, and text messages unless Open Standard is the intended recipient of the communicationN/AN/A
Personal information that reveals consumer’s genetic dataN/AN/A
Biometric information that is processed for the purpose of uniquely identifying a consumerN/AN/A
Personal information collected and analyzed concerning a consumer’s healthN/AN/A
Personal information collected and analyzed concerning a consumer’s sex life or sexual orientationN/AN/A
Neural dataN/AN/A

Uses of Personal Information

We may use and disclose the personal information that we collect for the following business and commercial purposes:

  • Providing the Services, as further described in our Privacy Notice;
  • Processing to improve the Services and develop new products and services, as further described in our Privacy Notice;
  • Processing to operate our business, as further described in our Privacy Notice;
  • Processing with your consent or direction, as further described in our Privacy Notice;
  • Helping to ensure security and integrity to the extent the use of personal information is reasonably necessary and proportionate for these purposes;
  • Debugging to identify and repair errors that impair existing intended functionality;
  • Maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying information, providing analytic services, providing storage, or providing similar services;
  • Undertaking internal research for technological development and demonstration; and
  • Undertaking activities to verify or maintain the quality or safety of a service that is owned, manufactured, manufactured for, or controlled by Open Standard, and to improve, upgrade, or enhance the service that is owned, manufactured, manufactured for, or controlled by Open Standard.

Disclosure Regarding “Sales” of Personal Information and/or “Sharing” for “Cross-Context Behavioral Advertising”

In the preceding 12 months, Open Standard has not “sold” any personal information or “shared” any personal information for “cross-context behavioral advertising.”

Disclosure Regarding Opt-Out Preference Signals

Open Standard does not “sell” personal information or “share” personal information for “cross-context behavioral advertising,” so it does not respond to opt-out preference signals.

Disclosure Regarding Individuals Under the Age of 16

Open Standard does not have actual knowledge of any “sale” of personal information of minors under 16 years of age. Open Standard does not have actual knowledge of any “sharing” of personal information of minors under 16 years of age for “cross-context behavioral advertising.”

Disclosure Regarding Sensitive Personal Information

Open Standard uses and discloses sensitive personal information only for the purposes set forth in Section 7027(m) of the CCPA regulations.

Nondiscrimination

California residents have the right not to receive discriminatory treatment by us for the exercise of their rights conferred by the CCPA.